Loading the player...

RMA/Warranty


Westprime Healthcare strives to provide value to your organization both at the time you order and after you receive your product. We provide a fast and easy way to review your warranty status for Intellipap products ordered. By filling out some basic product information you can review if your product is still covered under warranty and you can request an RMA (Return Merchandise Authorization) using the prompts in this section.

Warranty Information Request


Please input your serial number and answer the security question and we will email the Warranty details to the VA email address that was used to purchase the product. If you do not receive an email after your request, please navigate to our contact page to request assistance.


Return Merchandise Authorization


Please input your information and serial number below with any comments. We will contact you via email to verify your RMA. If you do not receive an email after your request, please navigate to our contact page to request assistance.